Last updated: January 2, 2023
We are glad that you are here, and we hope you enjoy everything we have to offer.
These Terms of Service (“Terms”) cover your access and use of Fullcourt’s website, applications, and other offerings from Fullcourt (collectively, the “Fullcourt Platform”). When used in these Terms, “Fullcourt,” “we,” “us,” or “our” refers to the registered Fullcourt entity (Fullcourt, SIA).
The Fullcourt Platform offers an online venue that enables users (“Members”) to publish, offer, search for, and book services. Members who publish sporting venues (“Listings”) are “Owners”, provided services are “Owner Services” and Members who search for, book, or use services are “Players.”.
As the provider of the Fullcourt Platform, Fullcourt does not own, control, offer or manage any Listings or Owner Services. As the Player books a service and the Owner confirms the service booked ("Reservation"), the parties enter into an agreement with each other, and Fullcourt is not considered to be a party to this agreement ("Agreement"). Likewise, Fullcourt is not a party to any contractual relationship between the Owner and the Player.
If you are an Owner, you are responsible for understanding and complying with all laws, rules, regulations and contracts with third parties that apply to your Owner services.
You may use the Fullcourt platform only if you agree to form a binding contract with Fullcourt and are not a person barred from receiving services under the laws of the applicable jurisdiction. In any case, you must be at least 18 years old to use the services.
You may need to create an account to access and use many features of the Fullcourt Platform, and must keep your account information accurate. You are responsible for safeguarding your account, so use a strong password and limit its use to this account. We cannot and will not be liable for any loss or damage arising from your failure to comply with the above.
5.1 Seearching and making a reservation on Fullcourt.
5.1.1. Searching. You can search for Listings and Owner services by using criteria like the type of sport, location, dates, and venue name. You can also use filters to refine your search results. Search results are based on their relevance to your search and other criteria. Relevance considers factors like price, availability, reviews, customer service and cancellation history, popularity.
5.1.2. Booking a court. When you book a Listing, you are agreeing to pay all charges for your booking including the Listing price, applicable fees like Fullcourt’s service fee, taxes, and any other items identified during checkout (collectively, “Total Price”). You are also agreeing that Fullcourt via Stripe Payments may charge the payment method used to book the Listing in order to collect damage claim amounts. When you receive the booking confirmation, an Agreement for Owner Services is formed directly between you and the Owner. In addition to these Terms, you will be subject to, and responsible for complying with, all terms of the Reservation, including without limitation, the cancellation policy and any other rules, standards, policies, or requirements identified in the Listing or during checkout that apply to the Reservation. It is your responsibility to read and understand these rules, standards, policies, and requirements prior to booking a Listing.
5.1.3. Cancellations and Refunds. In general, if as a Player you cancel a Reservation, the amount refunded to you is determined by the cancellation policy that applies to that Reservation. But, in certain situations, other policies take precedence and determine what amount is refunded to you. If the Owner cancels, or you experience an issue, you may be eligible for rebooking assistance or a partial or full refund. To promote reservation rescheduling rather than cancellation, if you cancel more than two times in six months before a cancellation policy rule sets in, a Fullcourt service fee is not refundable.
As an Owner, Fullcourt offers you the right to use the Fullcourt Platform to share your Sports venue, or other Owner Service with our vibrant community of Players - and earn money doing it. It’s easy to create a Listing and you are in control of how you host - set your price, availability, and rules for each Listing.
6.1. Contracting with Players. When you accept a booking request, or receive a booking confirmation through the Fullcourt Platform, you are entering into a Agreement directly with the Player, and are responsible for delivering the Owner Service under the terms and at the price specified in your Listing. You are also agreeing to pay applicable fees like Fullcourt’s service fee (and applicable taxes) for each booking. Stripe Payments will deduct amounts you owe from your payout unless we and you agree to a different method. Any terms or conditions that you include in any supplement contract with Player must be consistent with these Terms, the information provided in your Listing, and be prominently disclosed in your Listing description.
6.2. Independence of Owners. Fullcourt does not direct or control your Owner Service and you understand that you have complete discretion whether and when to provide Owner Services and at what price and on what terms to offer them.
6.3. Creating and Managing Your Listing. The Fullcourt Platform provides tools that make it easy for you to set up and manage a Listing. Your Listing must include complete and accurate information about your Owner Service, your price, other charges and any rules or requirements that apply to the Players or Listing. You are responsible for your acts and omissions as well as for keeping your Listing information (including calendar availability) and content (like photos) up-to-date and accurate at all times.
6.4. Know Your Legal Obligations. You are responsible for understanding and complying with any laws, rules, regulations and contracts with third parties that apply to your Listing or Owner Services. Check your local rules to learn what rules apply to the Owner Services you plan to offer. Information we provide regarding legal requirements is for informational purposes only and you should independently confirm your obligations. You are responsible for handling and using personal data of Players and others in compliance with applicable privacy laws and these Terms. If you have questions about how local laws apply you should always seek legal advice.
6.5. Cancellations. In general, if a Player cancels a reservation, the amount paid to you is determined by the cancellation policy that applies to that reservation. As an Owner, you should not cancel on a Player without a valid reason. To promote reservation rescheduling rather than cancellation we grant each court two free cancellations per six months. After that we impose a cancellation fee in amount of Fullcourt’s service fee for Owners. If you continuously cancel on a Player without a valid reason, we may impose a stricter fees and other consequences.
If a Player receives a refund after you have already been paid, or the amount of the refund and other costs incurred by Fullcourt exceeds your payout, Fullcourt (via Stripe Payments) may recover that amount from you, including by offsetting the refund against your future payouts.
6.6. Booking Modifications. Owners and Players are responsible for any Booking Modifications they agree to make via the Fullcourt Platform and agree to pay any additional amounts, fees or taxes associated with a Booking Modification.
Fullcourt may charge fees (and applicable Taxes) to Owners and Players for the right to use the Fullcourt Platform. Any applicable fees are disclosed to Owners before publishing a listing and to Players before making a booking.
7.1. Owner fee. Fullcourt’s Owners pay a 4% fee. This fee is calculated from the listing price and is automatically deducted from the Owner payout.
7.2. Player fee. Player service fees are 10% (Not exceeding 10 EUR) of the booking subtotal. This fee is shown during checkout before you book so you know what to expect.
7.3. VAT charges. Depending on the laws of the jurisdiction involved, a VAT may be charged on top of the above fees. The service fee includes the VAT where applicable.
We reserve the right to change our service fees at any time, and will provide you with prior notice of any fee changes before they become effective. Any fee changes will not affect bookings made prior to the effective date of the fee change.
All Intellectual Property Rights in or related to the Fullcourt Platform and thereto related documentation and all parts and copies thereof shall remain exclusively vested with and be the sole and exclusive property of Fullcourt and/or its affiliates/subcontractors/licensors. (“Intellectual Property Rights”) shall mean copyrights and related rights (including database and catalogue rights and photography rights), patents, utility models, design rights, trademarks, tradenames, trade secrets, know-how and any other form of registered or unregistered intellectual property rights. These Terms of Service do not grant the Member any Intellectual Property Rights in the Fullcourt Platform and all rights not expressly granted hereunder are reserved by Fullcourt and its subcontractors/licensors.
Member grants to Fullcourt a worldwide, royalty-free, sublicensable, and transferable right to use, modify, reproduce, distribute, display and publish any content provided by Member in connection with the Fullcourt Platform. Such content may include photographs, data, information, feedback, suggestions, text, and other materials that are uploaded, posted or otherwise transmitted through the Fullcourt Platform.
Fullcourt Platform may include links to other third-party applications, websites, products and services that could be integrated with our Services (the “Integrated Products”) solely as a convenience to our Members. These Integrated Products may have their own terms and conditions of use and privacy policies and your use of these Integrated Products will be governed by and subject to their documentation.
These are not our Services, so we do not endorse any Integrated Products, and, are not responsible or liable for the behavior, features or content of any Integrated Products, and ultimately the Member (and not Fullcourt) will decide whether or not to enable them.
Furthermore, Fullcourt makes no express or implied warranties with regard to the information, material, products or services that are contained on or accessible through Integrated Products. Any access or use of an Integrated Product is solely at your own risk, directly governed between you and the applicable third-party provider.
We may revise these Terms from time to time. The changes will not be retroactive, and the most current version of the Terms, which will always be at www.fullcourt.eu/terms-of-service, will govern our relationship with you. Other than for changes addressing new functions or made for legal reasons, we will notify you 30 days in advance of making effective changes to these Terms that impact the rights or obligations of any party to these Terms, for example via a service notification or an email to the email associated with your account. By continuing to access or use the Fullcourt Platform after those revisions become effective, you agree to be bound by the revised Terms.
In the event that any provision of these Terms is held to be invalid or unenforceable, then that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions of these Terms will remain in full force and effect. Fullcourt’s failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.
This Agreement shall be valid until its termination. The Member may terminate the Agreement at any time by terminating his or her registration on the Fullcourt platform (deleting his or her account).
Effect of Termination
Upon termination of these Terms Fullcourt shall deactivate the Account and all current Service bookings will be automatically cancelled and refunded in accordance with the Owner and Player cancellation terms.
By accepting these Terms, you agree to be bound by these Terms.